Privacy Policy

Last updated: July 2024

Ajax D. (hereinafter referred to as "we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jawadouardi02@gmail.com) and interact with our services.

As a Belgian nonprofit organization (ASBL) registered under enterprise number BE 1016.423.111, we operate under the Belgian Data Protection Act and the European Union's General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Ajax D.
Knippweg 7a
4700 Eupen, Belgium
Email: jawadouardi02@gmail.com
Enterprise Number: BE 1016.423.111

2. Information We Collect

We may collect the following types of personal data:

2.1 Information You Provide Directly

• Name and contact information (email address, phone number, mailing address)
• Messages and correspondence sent through our contact form
• Donation information processed through PayPal
• Volunteer application information
• Program participation information

2.2 Information Collected Automatically

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Pages visited on our website
• Date and time of visit
• Referring website address

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide the information you request
• To process and acknowledge your donations
• To manage volunteer applications and participation
• To provide and manage our social assistance and community programs
• To send you newsletters and updates about our activities (only with your consent)
• To comply with legal obligations and regulatory requirements
• To improve our website and services
• To maintain internal records and organizational administration

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes (e.g., subscribing to our newsletter)
• Contractual necessity: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract
• Legal obligation: Where we need to process your data to comply with a legal obligation
• Legitimate interest: Where processing is necessary for our legitimate interests as a nonprofit organization, and those interests are not overridden by your rights

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

• PayPal: For processing donations. PayPal's own privacy policy applies to donation transactions.
• Service providers: Trusted third-party services that assist us in operating our website and conducting our activities (e.g., hosting providers, email services)
• Legal authorities: When required by law, regulation, or legal process
• Partner organizations: Only with your explicit consent, and only for purposes directly related to our programs

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure hosting infrastructure
• Regular security assessments
• Limited access to personal data on a need-to-know basis
• Staff awareness and training on data protection

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:

• Contact form submissions: Retained for up to 12 months
• Donation records: Retained for 7 years as required by Belgian accounting law
• Volunteer records: Retained for the duration of volunteer engagement plus 12 months
• Newsletter subscriptions: Retained until you unsubscribe

8. Your Rights

Under the GDPR and Belgian privacy law, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
• Right to Restriction: You can request restriction of processing in certain circumstances
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at jawadouardi02@gmail.com. We will respond to your request within 30 days.

9. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics that would require explicit consent. Any cookies used are strictly necessary for the operation of the website and do not collect personal data for marketing or advertising purposes.

10. Third-Party Links

Our website may contain links to third-party websites (such as PayPal for donations). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact and Complaints

If you have any questions about this Privacy Policy or our data processing practices, or if you wish to exercise any of your rights, please contact us:

Ajax D.
Knippweg 7a
4700 Eupen, Belgium
Email: jawadouardi02@gmail.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit):

Authorité de protection des données
Rue de la Presse 35
1000 Brussels, Belgium
www.dataprotectionauthority.be